Merry Christmas and happy holidays! I just wanted to give you a quick holiday update regarding shipping and customer service.
Due to the Christmas and New Year holidays, there may be up to a 60 hour delay in email response times through our help desk. We will respond to all emails as quickly as possible but please understand that just like you, the KontrolFreek family is enjoying the holidays with their families.
Also, please note our updated holiday shipping schedule.
• From 11:59 p.m. EST Dec. 23-29 will be shipped Dec. 31
• Orders placed after Dec. 30 will be shipped Jan. 3, 2014
Sorry for any inconvenience.
Your friends at KontrolFreek